Bali Villas Rental

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GORGEOUS VILLAS BALI

Terms and conditions

 

Introduction:

The following “Terms and conditions” constitute the agreement between you and GVB.
We invite you to read it carefully before booking your holiday villa. GVB, which is part of Nyaman Group, is committed to provide you with all necessary information as well as undertaking all correspondence between you and the partner villa owner.

 

Prices:

All published prices for villa rental are per night, expressed in USD and are exclusive of government taxes, it can be 10, 15, 15.5, 16 or 21%, depending on the institution.
Prices include: electricity, gas, staff villa, daily cleaning, garden and pool maintenance.

 

Villas facilities:

Each villa offers all the necessary furnishings, kitchen equipment, linens, etc.
Upon arrival, a photocopy of the passport from each occupant will be required and collected by one of the villa’s staff.

 

Seasons:

In Bali, there are three seasons divided as below:


- Low Season:
September 1st to December 19th 
January 10th to June 30th (except Chinese week, Easter week & Lebaran week)

- High Season:
Chinese week, Easter week & Lebaran week
July 1st to August 31st

- Peak Season:
December 20th to January 9th

These seasons are given as a general guideline however each villa owner may change the dates of seasons according to their own schedule.

 

Minimum stay:
Unless specified otherwise, all stays are three (3) nights minimum in low season, five (5) nights in high season and seven (7) nights in peak season (these seasons dates are given as a general guideline, however each villa owner may change their season dates).

 

Provider:

As a service provider, GVB won’t be held responsible for any changes made by the villa owners (design, layout, etc.).
The number of people occupying a property must not exceed the maximum number planned on booking.

 

Responsibility:

GVB will not be held liable for any of the followings occurring directly or indirectly in relation to injury, illness or death, theft, loss or damage to personal belongings, additional expenses or inconvenience from delays on flights, strikes, fire, flood, extreme weather, government actions, temporary interruptions of electric utilities / water / phone, dysfunction of machinery or equipment, swimming pools security system and any other damages that might occur during the guest stay.
In addition, GVB will not be held responsible for any alterations or changes occurring to the property and any noise such as neighborhood animals, construction, music and religious ceremonies.

 

Booking and payment:

The reservation will be effective upon receipt of your booking confirmation by mail or email.
The reservation will be confirmed upon receipt of a deposit of 50% of the total amount of your rental, a detailed invoice for your payment will be sent.
The final balance will be due 45 days before your arrival.
In case of a booking made 45 days before arrival, the full amount for the entire stay will be due upon booking. Booking payment must be made via bank transfer, credit card payment or cash payment.

 

 Cancellation and No Show Policies:

The following informations are given as a general guideline, however each villa owner can apply a different policy such as non refundable 50% deposit.

No show guests will be subjected to 100% of total booking.

♦ 10% of the total booking amount in case the cancellation is made 90 days before the beginning of the rental period
♦ 20% of the total booking amount in case the cancellation is made between 60 and 89 days before the beginning of the rental period
♦ 50% of the total booking amount in case the cancellation is made between 30 days and 59 days before the beginning of the rental period
♦ 100% of the total booking amount in case the cancellation is made between 1 day and 29 days before the beginning of the rental period

Unless agreed directly with the owner, the check-in starts at 2 pm. and you must depart from the villa before noon. (12pm)
If necessary and upon a written request, we have the possibly to change this schedule.

Late check out:
Before 6pm, 50% of a one night booking fee will be charged.
After 6pm, 100% of a one night booking fee will be charged.

If for any reasons (transportation difficulties, strikes, personal reasons etc…) you were unable to arrive on the days /hours scheduled or had to shortened your stay, you remain responsible for the entire amount of your booking.

 

Damages:

Customers are required to leave the villa and its contents in clean condition.
Customers are required to pay for the damage and financial loss incurred before leaving the villa. The owner has the right to take possession of his property if the guest or any member under the responsibility of the guest causes damages, excessive nuisance or engage themselves in any illegal activity.
If the villa is not left in good condition, the customer shall bear the costs of restoring the villa in order and any additional financial losses in case the villa could not be ready in time for the following clients.

In case of complaint regarding the villa, the dispute will be discussed with the owner of the villa and the customer. If no agreement were to be possible, GVB might act as a mediator.
If GVB recognizes your complaint as admissible, a partial refund may be considered, the amount of refund must be approved by the owner of the villa.
This complaint must be addressed in writing (via mail or email) to GVB and the villa owner before the day of departure, to be considered as admissible.
In case of a further disagreement between the customer and the owner of the villa, the competent court of Bali would be seized by the customer or the villa owner.

 

Animals:

Pets are welcome only if their presence has been requested and accepted when signing the contract.

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Nyaman Group

Gorgeous Villas Bali provides a handpicked selection of the best luxury villas in Bali. If you are looking for an oasis of relaxation, peace and first class services, our agency is definitely for you. Our exceptionally spacious villas offer private swimming pools, luxurious suites and refined designs. Our villa experts have traveled all over Bali to inspect and carefully select the best Bali villas rentals of the island. Featuring 475 villas, we operate all over the island and only chose the best locations in every city, such as the trendy area of Seminyak, the coastal area of Canggu or Ubud, the cultural centre of Bali. Our villa consultants will gladly help you find what you are looking for depending on your budget and criteria.
Book your villa with Gorgeous Villas Bali and discover a unique way to experience the Island of the Gods!

Gorgeous Villas Bali and his partner Villa Bali Booking are part of Nyaman Group, a leader in the luxury tourism industry in Indonesia, discover the several companies of Nyaman Group.